Your rights regarding your personal data include access, rectification, deletion, restriction of processing, data portability, objection, and withdrawal of consent.
To exercise your rights quickly and securely, you can use the Betano Privacy Chatbot, an automated tool available 24 hours a day, 7 days a week. With it, you can:
- Access your personal data
- Request your transaction history (bets, withdrawals, and deposits)
- Request the deletion of your personal data, when applicable
- Get answers to your privacy questions
To access the chatbot, click here.
To view your personal data, please sign in to your account and go to Account > Personal Data.
From there, you will find more information about the personal data collected and retained by our website, always in accordance with the new European GDPR regulation. If you go to Account > Privacy Settings and then click the Portability option at the bottom of that section, you can submit a request to receive your collected personal information, while in the “Consent Management” section, you can select the ways and circumstances in which you authorize our website to contact you.
If the chatbot did not resolve your request or you need clarification about the information it provided, you can contact us at: dpo-office-pe@betano.com.
For more information about your rights and the processing of your personal information, you can visit the “Privacy Policy” section at the bottom of our homepage.