Your session on Betano automatically closes when you spend a certain amount of time without performing any actions on the site. This is a security measure that protects your account and personal data, applies to all accounts, and cannot be disabled. To continue where you left off, simply log in again.
Why Betano Logs You Out Due to Inactivity
Your Betano account session closes due to inactivity to prevent someone else from accessing it if you leave your device unattended. Inactivity means not performing any action on the site: not browsing, not checking your account, and not placing bets. Any action within the site resets the timer, so the logout only occurs while the account remains inactive.
This protection is especially important on shared or public devices. An open and unattended session would give access to the balance, personal data, and transaction history of the account, so the automatic logout limits the time during which this is possible.
Why You Can’t Disable Automatic Session Logout
The automatic session logout cannot be disabled or adjusted from your Betano account settings. It is part of the system’s standard security measures and applies equally to all accounts.
There is also no “keep me logged in” option to prevent expiration due to inactivity. When the session expires, re-entering your credentials restores access to your account normally.
Other Situations That Cause Session Logout
Besides inactivity, your Betano session may end due to reasons related to your browser or device, not your account:
- Clearing cookies or browsing data, since the session relies on them.
- Closing a private or incognito browser window, which discards data upon exit.
- Switching browsers or devices, because the session does not transfer between them.
In none of these cases is there a problem with your account or loss of information: simply log in again from the device you are using.
How to Protect Your Account on Shared Devices
Automatic logout due to inactivity is an additional protection, not a substitute for logging out yourself. On a shared or public device, it’s best not to wait for the session to expire:
- Log out manually from the My Account menu when you finish using the site.
- Avoid saving your password in the browser on a device that is not exclusively yours.
- Use a password manager to store your credentials instead of writing them down or reusing them on other services.