Betano uses geolocation technology to prevent access from outside Peru, ensuring full compliance with local regulations and licensing requirements.
For this reason, the services of Betano Peru can only be used while you are physically present within the borders of Peru. If you are not located in Peru, our systems will detect your location and temporarily block access to the website.
What Happens When You Are Outside Peru
While you are outside Peru, you will temporarily not be able to:
- Access the Betano Peru website
- Log in to your account
- Use betting or casino services
At the same time:
- Your account was not deleted or modified
- Your account information remains intact
- Your balance is not affected
- Your account status remains unchanged
Traveling or Temporarily Abroad
If you are temporarily outside Peru (for example, due to vacation or business travel), your access will be automatically restored once you physically return to Peru and our geolocation systems verify your location.
You will then be able to resume using your existing account normally.
If You Have Moved to Another Country
If you have relocated to a different country but hold an account with Betano Peru, any review of your situation must be handled by Customer Support of Betano Peru, where your account is registered.
Support teams of other countries or brands cannot access or assist with Peru accounts.
Customer Support Reminder
For any account-specific questions, members must contact Customer Support of the brand where their account is registered.
Contacting Customer Support teams of other countries or brands may result in redirection without assistance, in line with compliance requirements.